An Updated Message From Robert Forrester, CEO
Updated: 1st June, 2020 @9:00AM
After weeks of careful preparation and significant investment, I am delighted to say that we are now ready to start welcoming customers back in both our sales and aftersales departments.
I wanted to assure you that safety is still very much at the forefront of our thoughts and share with you an update on what we are doing differently to help protect both our customers and our colleagues.
We have produced a video which covers the details, but to give an overview – we will be introducing social distancing measures, unaccompanied test drives, a strict appointment-only system for servicing and MOTs, protective screens at our service desks, cashless payments and supplying PPE to both colleagues and customers.
Our dedicated teams are, as always, on hand to assist with your enquiries via telephone, email or live chat. Our websites are fully functional with online car retailing capability and we are able to offer safe home delivery via our specialist delivery partner for any vehicles which are purchased online.
Thank you for your patience, and for working with us to ensure our dealerships are a safe place to shop and work. We look forward to getting you moving again very soon.
Robert Forrester, CEO